Every Reffle site comes with a legal opinion letter from our solicitor, proper T&Cs and the compliance pages the DCMS Voluntary Code asks for. The legal opinion isn't a licence: it's a letter confirming your setup, and it's what banks, payment providers and Meta ask to see. Reffle is a signatory to the Code.

How do payments work?

Your site runs on Reffle Pay, our own checkout, with Apple Pay and Google Pay. We set it up with you and point you to a bank that accepts raffle businesses, so there's no separate payment provider to sort out.

Players can check out as a guest in a few taps, with no account needed.

I already have a raffle site. Can I move to Reffle?

Yes. We plan the switch with you, bring your customers across and keep your site online while we move you over.

I'm not technical. Is that a problem?

Not at all. We build and style your site for you, and our team takes you through setup step by step. After launch you've got live chat, daily webinars and the Reffle Academy whenever you need a hand.

How much does it cost?

Pricing depends on the setup that's right for you, so we walk you through it on your free demo, once we know what you need. New features are included as they launch, at no extra cost.

How long does it take to launch?

It depends on your brand, your prizes and how quickly your company and bank account are ready. We agree your launch date with you at the start and plan every step towards it.

How will I get customers?

We help you get approved to advertise on Meta, set up tracking for your ads and give you the tools to grow an audience: email, SMS, WhatsApp, a social planner and your own app. Our daily webinars cover what's working for raffle owners right now.

What support do I get after launch?

Real people on live chat and email, out-of-hours help if your site or payments ever stop, daily Lunch & Learn webinars, the Reffle Academy and the Refflers community of raffle owners.